Privacy Policy
Last Updated
This Privacy Policy was last updated on 21 September 2026.
Identity and Role of the Data Controller
spotquelki acts as the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through our commercial website offering Course A spotlight production resources. Our registered address is The Stables, Hylands Estate, London Road, Chelmsford, Essex CM2 8WQ and we can be contacted at [email protected].
Scope of the Notice and the People It Covers
This notice applies to all visitors to our website located in the United Kingdom and elsewhere who interact with our services related to stage lighting, camera framing, interview areas, sound checks and polished workflows for media coverage. It covers personal data of prospective customers, existing clients, suppliers and any other individuals whose information we process in the course of our commercial activities.
Categories of Personal Data and Sources
We collect contact details such as names and email addresses submitted via our contact form, technical data including IP addresses and browser information obtained automatically when you visit the site, and usage data from cookies that record interactions with production resource pages. Data is sourced directly from you when you complete forms or indirectly through analytics tools and server logs.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process contact data to respond to enquiries on the legal basis of legitimate interests and consent where applicable. Technical data supports website functionality and security under legitimate interests. Usage data enables service improvement and is processed under legitimate interests. Where consent is the basis we will always obtain it first and record it.
Whether Providing Data Is Required and Consequences
Providing contact information through the form is voluntary but necessary if you wish to receive a response from us. Failure to supply it will prevent us from addressing your query. Technical data is collected automatically and you cannot opt out of essential cookies without affecting site performance.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience with our spotlight production resources. Details of the specific cookies deployed and your options for managing them are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner.
Processors, Service-Provider Categories, Recipients and Disclosures
We engage service providers such as hosting companies, analytics platforms and email delivery services to assist with our operations. These processors are contractually bound to handle data only on our instructions. We may disclose data where required by law to regulators or law enforcement agencies in the United Kingdom.
International Transfers and Safeguards
Some of our service providers are located outside the United Kingdom. When personal data is transferred internationally we rely on standard contractual clauses approved by the Information Commissioner’s Office together with additional technical measures to ensure an adequate level of protection.
Specific Retention Periods or Criteria
Contact form data is retained for two years after the last interaction to allow follow-up and then securely deleted. Technical logs are kept for twelve months for security analysis. Usage data linked to cookies is retained according to the periods stated in the Cookie Policy before automatic deletion.
Security and Data-Minimisation Practices
We apply industry-standard encryption, access controls and regular security reviews to protect personal data. We collect only the minimum information necessary for each processing purpose and conduct periodic audits to avoid unnecessary retention.
All Applicable Data-Subject Rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection regarding your personal data. You may exercise these rights by writing to us at [email protected] or The Stables, Hylands Estate, London Road, Chelmsford, Essex CM2 8WQ. We will respond within one month in most cases.
Right to Withdraw Consent and Object to Direct Marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and any profiling for marketing purposes without charge.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their office in Wilmslow.
Children or Age Restrictions
Our website and services are intended for professional users aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen years of age.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Policy Changes and Effective Date
We may update this policy periodically to reflect changes in law or our practices. The current version is always available on our website and the last-updated date appears at the top of the page. Continued use of the site after changes constitutes acceptance of the revised policy.